Education and training providers are required to to ensure that they have robust quality assurance systems in place in order to guarantee high-quality provision.

Working with providers we develop their systems and processes to meet our underlying principles of quality assurance:

• Systems and processes are easily implemented, approved and verified and can be used to manage all aspects of quality assurance.
  
• The organisation is committed to developing their quality assurance and this is commitment is shared across all levels of staff.
  
• A rigorous approach is taken to ensure that quality assurance is sustained and that continual improvement is measured and analysed to identify further actions for improvement.
• Processes, policies and procedures are focused on the needs of learners.
• All stakeholders are engaged in the quality assurance process.

Our quality assurance system is designed to manage all aspects of the self assessment process and quality improvement plan. There are a number of steps that training providers are encouraged to follow. The quality assurance cycle that the system is designed to follow is: