Level 3 Business Administrator

The Business Administration Apprenticeship is a 15-month programme designed to prepare participants for administrative roles in any business environment, whether in public, private, or charitable sectors. This programme offers a blend of one-to-one mentoring, 30 live tutor-led online classes, and access to a comprehensive Learning Management System with business administration resources. Modules covered include business fundamentals, documentation, teamwork, communication, marketing, social media, change management, project management, and coaching. Participants will gain versatile skills such as effective communication, problem-solving, decision-making, and priority management, which are vital for advancing to managerial roles. Business administrators are essential in enhancing organisational efficiency by supporting and engaging with different segments, interacting with customers, and maintaining high levels of integrity and initiative.

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Level 5 Operations / Departmental Manager

The Operations/Departmental Manager Apprenticeship is a 20-month programme for aspiring and established managers, empowering them with essential management skills across staff, resources, finance, recruitment, and operations. This comprehensive curriculum covers strategic planning, execution, and leadership, complemented by project management and professional development under seasoned mentors. Participants will undergo an endpoint assessment involving a portfolio, project, and presentation, ensuring they emerge as proficient senior managers equipped to lead and align operational strategies with business goals. Suitable for various managerial roles in any sector, the course enhances financial acumen, resource optimisation, and talent management. It prepares participants to handle management challenges and lead their teams effectively towards achieving operational excellence.

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