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Apprenticeship

HR Support Level 3


Course template
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For someone else
Quantity
For someone else
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About

HR Professionals in this role are typically either working in a medium to large organisation as part of the HR function delivering front line support to managers and employees, or are a HR Manager in a small organisation. Their work is likely to include handling day to day queries and providing HR advice; working on a range of HR processes, ranging from transactional to relatively complex, from recruitment through to retirement; using HR systems to keep records; providing relevant HR information to the business; working with the business on HR changes.

HR Support apprentices will typically be taking ownership for providing advice to managers on a wide range of HR issues using company policy and current law, giving guidance that is compliant and where errors could expose the organisation to employment tribunals or legal risk. In a larger organisation they may also have responsibility for managing a small team – this aspect is outside the scope of this apprenticeship and will need to be covered separately by the employer.

The core modules are:

  • Business understanding
  • HR Legislation and Policy
  • HR Function
  • HR Systems and Processes
  • Service Delivery
  • Problem solving
  • Communication & interpersonal
  • Teamwork
  • Process improvement
  • Managing HR Information
  • Personal Development

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