Level 3 Business Administrator

Embark on a transformative journey towards leadership excellence with our Operations/Departmental Manager Apprenticeship, tailored for aspiring and established managers alike. This comprehensive 20-month programme is meticulously crafted to empower participants with the critical knowledge and skills required for effective management across various domains, including staff, resources, finance, recruitment, and operations. Participants will explore project management, bolstering their professional development under the guidance of experienced mentors. The curriculum is designed to hone their abilities in strategic planning, execution, and leadership, culminating in an endpoint assessment that encompasses a portfolio, a project, and a presentation. This rigorous and supportive environment ensures that each apprentice emerges as a proficient senior manager, ready to make impactful contributions to their organisation and navigate the complexities of leadership with confidence and skill.

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As you step into the role of an operations or departmental manager through this programme, you will be positioned at the heart of organisational success and tasked with steering operational or departmental strategies that align with overarching business goals. Whether in the private, public, or voluntary sector, this course equips you with a deep understanding of the varied responsibilities associated with management roles. From crafting operational plans to leading dynamic teams, the curriculum covers essential areas such as financial acumen, resource optimisation, talent management, adaptation to change, and coaching and mentoring techniques. Designed to support various managerial positions, including Operations Manager, Regional Manager, Divisional Manager, and Department Manager, this apprenticeship offers a solid foundation for those committed to excelling in leadership positions. Participants will emerge with robust skills, prepared to navigate management challenges and drive their teams toward achieving excellence in operations and departmental objectives.


Level 5 Operations / Departmental Manager

Embark on a transformative journey towards leadership excellence with our Operations/Departmental Manager Apprenticeship, tailored for aspiring and established managers alike. This comprehensive 20-month programme is meticulously crafted to empower participants with the critical knowledge and skills required for effective management across various domains, including staff, resources, finance, recruitment, and operations. Participants will explore project management, bolstering their professional development under the guidance of experienced mentors. The curriculum is designed to hone their abilities in strategic planning, execution, and leadership, culminating in an endpoint assessment that encompasses a portfolio, a project, and a presentation. This rigorous and supportive environment ensures that each apprentice emerges as a proficient senior manager, ready to make impactful contributions to their organisation and navigate the complexities of leadership with confidence and skill.

Learn More

As you step into the role of an operations or departmental manager through this programme, you will be positioned at the heart of organisational success and tasked with steering operational or departmental strategies that align with overarching business goals. Whether in the private, public, or voluntary sector, this course equips you with a deep understanding of the varied responsibilities associated with management roles. From crafting operational plans to leading dynamic teams, the curriculum covers essential areas such as financial acumen, resource optimisation, talent management, adaptation to change, and coaching and mentoring techniques. Designed to support various managerial positions, including Operations Manager, Regional Manager, Divisional Manager, and Department Manager, this apprenticeship offers a solid foundation for those committed to excelling in leadership positions. Participants will emerge with robust skills, prepared to navigate management challenges and drive their teams toward achieving excellence in operations and departmental objectives.