HR Support Apprenticeship
Become a skilled HR professional delivering front-line support to managers and employees, handling queries, processes, and compliance.
Course Overview
The Level 3 HR Support Apprenticeship prepares you for a rewarding career delivering front-line HR support within medium to large organisations, or as an HR Manager in a smaller business. You will learn to handle day-to-day employee queries, provide practical HR advice, and manage essential processes from recruitment through to retirement. The programme covers using HR systems to maintain accurate records, supplying relevant workforce data to the business, and supporting organisational change initiatives. A key focus is advising managers on HR matters in line with company policy and current employment law—ensuring compliance and helping protect your organisation from tribunal or legal risk. Whether you are new to HR or looking to formalise your experience, this apprenticeship builds the knowledge, skills, and professional recognition you need to thrive.
Professional Recognition
- HR Support Certificate
- Associate membership of the Chartered Institute of Personnel and Development (CIPD)
Entry Requirements
- Employed in an HR support role
- Working at least 30 hours per week
- Right to work in England
- Not in full-time education
Career Outcomes
This apprenticeship can lead to roles such as:
Programme Details
- Programme Length
- 8 to 13 months
- Off-the-Job Training
- 370 hours minimum
- Programme Level
- Level 3
- Delivery Method
- Blended learning through online learning, live tutor-led classes and 1-to-1 mentoring.
- End Point Assessment
- Project and a Professional Discussion
Funding
Apprenticeship Levy paying employers can use their funds for this programme. Employers not paying the Levy can get up to 95% funding.
Interested in this programme?
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Benefits of the HR Support Apprenticeship
Benefits to Apprentices
- Apprentices develop a thorough knowledge of their organisation's structure, products, and services and their specific sector. This holistic understanding enables them to contribute to HR functions effectively.
- Apprentices can access our award-winning learning management system, which offers a rich array of learning materials, including videos, voice explainers, and handouts, ensuring a dynamic and engaging learning experience.
- Apprentices can access over 30 live tutor-led classes online. They are also supported by experienced course mentors who will guide them throughout the programme.
- Upon completion, apprentices will receive the Level 3 HR Apprenticeship certificate and become Associate Members of the CIPD.
Benefits to Employers
- Apprenticeship Levy-paying employers can fully fund the programme.
- Non-Levy payers can receive fully funded training for anyone under 22 years old and up to 95% government funding for those over 22.
- Employers benefit from well-trained apprentices who understand the intricacies of HR operations and the specific business environment, contributing to more efficient HR management.
- Apprentices trained in sector-specific HR legislation and policies can help ensure the organisation remains compliant with legal standards, reducing the risk of non-compliance issues.
- Training apprentices within the organisation encourages a culture of learning and development, ensuring a pipeline of skilled HR professionals aligned with the company's goals and culture.
How This Apprenticeship Fits Into Your Business
Cost Savings
Minimise expenses with access to government grants and incentives.
Fresh Energy
Infuse new ideas and enthusiastic commitment into your team.
Loyalty Building
Instil loyalty through investment in training and development opportunities.
Skill Development
Tailor skills to your business needs and foster a strong talent pipeline.
Diverse Perspectives
Introduce varied viewpoints for enhanced problem-solving and creativity.
Succession Planning
Prepare future leaders from within, ensuring continuity and growth.
Watch: About This Apprenticeship
Frequently Asked Questions
Find answers to common questions about the HR Support Apprenticeship.
What is the HR Support Apprenticeship?
The HR Support Apprenticeship is a Level 3 programme designed to develop front-line HR professionals. You will learn to handle employee queries, provide HR advice, manage processes from recruitment to retirement, and ensure compliance with employment law.
How long does the HR Support Apprenticeship take?
The programme takes 8 to 13 months to complete, with a minimum of 370 hours of off-the-job training as required by government regulations from August 2025.
Do I need experience to start the HR Support Apprenticeship?
You need to be employed in an HR support role, but you do not need prior HR qualifications. The programme is ideal for those new to HR or looking to formalise existing experience with a recognised qualification.
What qualification do I receive from the HR Support Apprenticeship?
Upon successful completion, you receive the Level 3 HR Support Apprenticeship Certificate and become an Associate Member of the Chartered Institute of Personnel and Development (CIPD).
Can my employer get funding for the HR Support Apprenticeship?
Yes. Levy-paying employers can use their apprenticeship levy funds. Non-levy employers can receive up to 95% government funding, and fully funded training is available for apprentices under 22 years old.
Get Started with the HR Support Apprenticeship
Whether you're looking to start your career or develop your team, we're here to help.
Not sure if this is the right apprenticeship for you?
Browse our full range of apprenticeship programmes or get in touch and we'll help you find the perfect fit.